Case Studies
The Stories Behind the Work
Explore our collection of client success stories. See how Linein’s call handling and care navigation services have delivered measurable results across PCNs, federations, and neighbourhood teams.
Case Studies
Transforming Patient Access for Guildowns Group Practice
In March 2024, LineIn took over call handling services for Guildowns Group Practice serving a diverse patient population of 27,000 across six sites. Click below to find out how LineIn transformed patient access at this practice.
2024: A Year of Transformation and Growth
In 2024, LineIn transformed call handling for medical practices, enhancing patient care and operational efficiency through innovation and partnerships. Click below to explore our achievements.
Wandsworth Medical Centre
How LineIn’s clinical triage support service increased call response efficiency, enhanced triage conclusion rates and reduced appointment waiting times at Wandsworth Medical Centre.
Portland Medical
Portland Medical, a large GP surgery in South Norwood, London, reached out to LineIn when demand from its 14,500 patients surged, leaving frontline workers to manage increasingly frustrated members of the public.
Experience LineIn in Action
See how LineIn’s customisable, clinically supervised care navigation services and call handling support can transform your practice, PCN, or federation.
Ready to Create Your Own Success Story?
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